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Payment Information
Delivery charges for orders from the Online Shop?
All products sold on the website without freight, At checkout ,there have Fixed Shipping fee EUR 19.9 for delivery cost. Kindly tips, Enjoy Free Delivery on order over EUR 129 in one order .
Delivery time & Shipping
If the goods are in stock, they will be shipped within 2 days.
If they are not in stock, we will notify you by email when the goods are ready. Usually, if there is no stock, it takes 15 days to produce and ship out the product.
If it is a customized item, it will take 25 days.
What exactly happens after ordering?
Your order will be ready within 2days if it is not customized or The goods are in stock, they will be shipped within 2 days.
If they are not in stock, we will notify you by email when the goods are ready. Usually, if there is no stock, it takes 15 days to produce and ship out the product.
If it is a customized item, it will take 25 days.
Do I receive an invoice for my order?
Yes. You will received a electronic invoice in your mail box .
How long will delivery take By Express ?
Usually It will takes 10-15 days.
Order & Billing
How can I cancel my order?
Please Give us message or e-mail within 2days. Inc case the products send out and can not make cancel.
How do I check my order status?
We will send your e-mail box for tracking Number or Please contact us and get express tracking number . And You can check at any time.
Can I make changes to my order?
If you want to change your order . It is better to cancel and replace an order. The money will be return to your account accordingly. or send e-mail or what’sapp within 2days .
What payment options do you accept?
At present, we open the Paypal as collect payment.
